Streamline Plumbing - Terms and Conditions
Last Updated: April 29, 2025
Welcome to Streamline Plumbing! By accessing our services, scheduling an appointment, or engaging with our team, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.
1. Definitions
- “Streamline Plumbing,” “we,” “us,” or “our” refers to Streamline Plumbing, a plumbing service provider operating in Tempe, Arizona.
- “You” or “your” refers to the customer or user accessing our services.
- “Services” refer to any plumbing installation, repair, maintenance, consultation, or other services provided by Streamline Plumbing.
- “Agreement” refers to these Terms and Conditions.
2. Services Provided
Streamline Plumbing offers a range of plumbing services, including but not limited to:
- Drain cleaning and unclogging
- Leak detection and repair
- Water heater installation and repair
- Fixture installation and repair (faucets, toilets, showers, etc.)
- Pipe repair and replacement
- Sewer line services
- Emergency plumbing services
The specific Services to be provided will be agreed upon at the time of scheduling or consultation.
3. Scheduling and Appointments
- Appointments can be scheduled by phone, email, or through our website (if applicable).
- We will make reasonable efforts to arrive at the scheduled time. However, unforeseen circumstances (such as traffic, prior job complexities, or emergencies) may cause delays. We will communicate any significant delays to you as soon as reasonably possible.
- You are responsible for providing accurate contact information and access details to the service location.
- If you need to reschedule or cancel an appointment, please provide us with at least [Insert Number, e.g., 24] hours’ notice. Failure to do so may result in a cancellation fee, as outlined in Section 7.
4. Estimates and Pricing
- We may provide you with an initial estimate for the cost of Services. Please note that this is an estimate and the final price may vary depending on the complexity of the work, unforeseen issues, and materials required.
- For certain Services, we may provide a fixed price quote. This quote will be binding unless there are changes to the scope of work requested by you or if unforeseen issues arise during the service.
- You will be informed of any potential additional charges before they are incurred.
- All prices are subject to applicable taxes.
5. Payment Terms
- Payment is due upon completion of the Services unless otherwise agreed upon in writing.
- We accept the following forms of payment: [List accepted payment methods, e.g., cash, credit cards (Visa, Mastercard, American Express), checks].
- For larger projects, we may require a deposit before work commences.
- Overdue payments may be subject to interest charges at a rate of [Insert Percentage, e.g., 1.5%] per month or the maximum rate permitted by law.
- You are responsible for all costs associated with the collection of overdue payments, including but not limited to attorney’s fees.
6. Customer Responsibilities
- You are responsible for providing a safe working environment for our technicians. This includes ensuring clear access to the work area and informing us of any potential hazards.
- You are responsible for securing any valuables or fragile items in the work area.
- You agree to provide us with accurate information regarding the plumbing issue and your property.
- You are responsible for obtaining any necessary permits or approvals required for the Services, unless otherwise agreed upon in writing.
7. Cancellation and Rescheduling
- If you cancel or reschedule an appointment with less than [Insert Number, e.g., 24] hours’ notice, you may be charged a cancellation fee of [Insert Fee Amount or Percentage, e.g., $50 or 10% of the estimated cost].
- Streamline Plumbing reserves the right to cancel or reschedule appointments due to unforeseen circumstances. We will make reasonable efforts to notify you as soon as possible.
8. Warranty
- Streamline Plumbing warrants that our Services will be performed in a professional and workmanlike manner.
- Our warranty for labor is [Insert Duration, e.g., 30 days] from the date of service completion. This warranty covers defects in our workmanship but does not cover issues arising from misuse, neglect, normal wear and tear, pre-existing conditions, or work performed by others.
- Manufacturer warranties may apply to materials and fixtures installed. We will pass on any such warranties to you.
- To make a warranty claim, you must notify us in writing within the warranty period, describing the issue in detail. We will then assess the situation and, if the issue is covered under our warranty, we will take reasonable steps to rectify the problem.
9. Limitation of Liability
- To the maximum extent permitted by law, Streamline Plumbing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to our Services, even if we have been advised of the possibility of such damages.
- Our total liability to you for any claim arising out of or relating to our Services shall not exceed the total amount paid by you for the specific Services in question.
10. Indemnification
You agree to indemnify, defend, and hold harmless Streamline Plumbing, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your breach of these Terms; (b) your misuse of our Services; (c) your negligence or willful misconduct; or (d) any claims made by third parties arising from your actions or omissions.
11. Governing Law and Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.
- Any dispute arising out of or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona.
- Before initiating any legal action, you and Streamline Plumbing agree to first attempt to resolve the dispute amicably through good faith negotiation.
12. Entire Agreement
These Terms constitute the entire agreement between you and Streamline Plumbing regarding the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether oral or written.
13. Amendments
Streamline Plumbing reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website or otherwise communicating them to you. Your continued use of our Services after the posting of revised Terms constitutes your acceptance of the changes
